Privacy Policy

Last Updated: 8/21/2023

Welcome to Healthbridge. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services. By using our website, you agree to the practices described in this policy.

Who We Are

Healthbridge is a healthcare data exchange platform designed to support secure, collaborative, and compliant data sharing among healthcare organizations. Our mission is to help providers, payers, and care teams deliver more connected, value-based care through responsible and scalable data infrastructure.

Information We Collect

We collect several types of information through our website:

Personal Information: This includes your name and email address

Usage Data: We automatically collect information about your interaction with our website, such as IP address, browser type, device type, pages visited, time spent on the site, and referral sources. This data is gathered through cookies and similar tracking technologies.

Organizational Information: When you engage with us on behalf of a healthcare organization, we may collect information about that organization, including its name, size, and areas of interest.

We do not collect Protected Health Information (PHI) through this website unless explicitly authorized through formal agreements and secure channels governed by applicable regulations.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries or requests
Provide information about our services
Improve our website, content, and user experience
Communicate updates, promotions, or service changes
Conduct analytics and understand user behavior
Ensure compliance with applicable legal and regulatory obligations

We do not sell or rent your personal information to third parties.

Data Sharing and Disclosure

We may share your information with trusted third parties in the following cases:

With service providers who assist with website operations, hosting, analytics, and marketing tools. These parties are bound by confidentiality and data security obligations.
When required by law, regulation, subpoena, or legal process to comply with legal obligations.
With your consent, for example, when you opt in to communications from partners or affiliates.

We take steps to ensure that any third party who receives your data upholds equivalent standards of privacy and security.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. These tools help us understand how visitors navigate the site, which content is most useful, and how we can improve performance and functionality. You can manage or disable cookies through your browser settings at any time.

Data Security

We take data security seriously and implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of data transmission or storage is completely secure. If you believe your data may have been compromised, please contact us immediately

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain types of processing or request a copy of the data we hold about you. To exercise any of these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the "Effective Date" at the top of this page. We encourage you to review this page periodically to stay informed.